From your pages to useful answers

Live in about a week. Tuned every month.

You know the business. Ken builds the guide around the answers you approve. Each step leaves you something you can read, check, and own.

Request a walkthrough Walk through the steps

01Walkthrough 02Build your answers 03Install 04Monthly tuning

Your approval connects each step to the next.

Request a walkthrough Walk through the steps

01 / 30 minutes · you + Ken

Start with the questions you hear every day.

Bring your website. Ken walks through your pages with you and asks where visitors get stuck. Together, you choose the first questions, the source pages, and the person who will receive handoffs.

Example kickoff notes

First questions: service area, booking, next steps.

Sources: services and contact pages.

Owner: your nominated team member.

Open item: confirm the after-hours contact.

You approve the starting scope and the handoff destination.

02 / 2 to 4 days · Ken builds, you review

Every useful answer starts with an approved source.

Ken prepares the guide around the pages you choose. You read the answers, correct anything that needs context, and decide what should go straight to a person. Unanswered questions remain unanswered until you approve a response.

Example answer review

Where you work · Service area page

How to request a visit · Contact page

Price not published · Offer a person

You approve the wording and the source behind each answer.

03 / 1 line · about 10 minutes · your site owner

A small install. A deliberate check.

Your site owner adds the approved snippet. Ken checks the guide on phone and desktop, walks through the handoff, and confirms the disclosure is visible. The install is a step in the pilot, not the end of the review.

Example snippet

<script src="https://cdn.lantern.ai/guide.js" data-site="your-site" async></script>

Illustration only. Your approved install code comes after setup.

You approve the guide on your own website before visitors use it.

04 / Monthly · Ken + your team

Keep the good answers. Approve what changes.

Review the questions that needed a person. Ken proposes changes where a source was missing or an answer could be clearer. Nothing needs to become an answer simply because somebody asked it.

Before

After · proposed

Select Show change to compare the proposed answer.

Your approval is required before the updated answer is used.

You approve the revised answer before it becomes the guide’s response.

Clear boundaries

What it will not do

A useful guide needs a clear place to stop.

Guess prices, dates, or availability

If an approved page does not answer the question, the guide says so and offers your team. A missing answer is a reason for a handoff.

Pretend to be a person

The guide identifies itself as AI. Visitors can ask for a person at any point.

Put a form before an answer

Visitors get an answer first. Contact details come later, with permission, or when the visitor asks to speak with someone.

Your next step

See it answer on your own site.

Bring the questions you answer most often. In 30 minutes, we can see which ones your website already answers and where a person should take over.

0–5 min
Your website
5–20 min
Try your questions
20–30 min
Scope and next steps

The button opens the Nexus Advisory booking page.

Request a walkthrough What happens on the call

Prefer email? ken@nexusadvisory.io